Every School. Every Classroom. Every Student. Every Day.

Student and Teacher Working on Tablet
 
District Service Desk Support - Students & Parents
 
For help with student accounts and school applications:
  • Call 904-348-5150
  • Monday – Friday: 7:00 AM - 10:00 PM
  • Saturday and Sunday: 7:30 AM - 4:30 PM

Technical Support for Parent/Guardian Accounts, OneView, and FOCUS

Blended Learning Applications - Single Sign On

Students should use their DCPS username/password to log onto the following single sign on platforms:
 
For application support, please utilize the contact information listed for the specific application.
 
Blended Learning Platform
Click on the Icons to Log in!!
 Contact #  Support Site
 Achieve 3000 Achieve 3000
  877-235-2525
M-F
7:30AM-10:30PM
EST 
  Click here for Support
 Algebra Nation Algebra Nation
888-608-6284
  Click here for Support
 Focus  Focus
 877-410-6637
M-F
7:00AM - 6:00PM
EST
  Click here for Support
 i-Ready Reading i-Ready Reading
 800-225-0248
M-F
7:00AM - 6:00PM
EST
  Click here for support (you must be logged in to access this site).
i-Ready Math
 
 My.hrw  My.hrw

 800-323-9239
M-F
7:00AM - 10:00PM
CST

Click here for Support
 MathXL  Math XL
 
800-677-6337 
M-F
8:00AM - 6:00PM
EST
 Click here for Support
 Khan Academy  Khan Academy
 No Phone Suppport
 Click here for Support
 Digits Pearson Digits
 
800-234-5832
M-F
8:00AM - 6:00PM
EST
  Click here for Support
 realize Pearson Realize
 
800-234-5832
M-F
8:00AM - 6:00PM
EST
  Click here for Support
 Santillana   Santillana
 
 844-715-9586
 Click here for Support
 Think Central  Thinkcentral  Click here for Support

Blended Learning Applications - Teacher Provided Log-on

Students should log on by utilizing the username/password provided by their teachers.


For application support, please utilize the contact information listed for the specific application.
 
Blended Learning Platform
Click on the Icons to Log in!!
 Contact #  Support Site
 PENDA PENDA
 1-888-919-0404
M-F 
8:00AM - 6:00PM
EST 
 Click here for Support
 iLit iLit
1-800-234-5832
M-F
8:00AM - 6:00PM
EST


  Click here for Support
 Edgenuity Edgenuity
1-877-202-0338
option 3
M-F
7:30AM - 9:30PM
EST
Saturday & Sunday
9:00AM - 5:00PM
EST
  Click here for Support
 Hero   Hero
1-800-396-1615
Option 6
  Email: support@herok12.com
 TCA TCA Prep
 1-800-233-4728

  Email: support@tcaprep.com
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