• As the new STC, I am putting a few procedures in place to maintain a smooth flow with the distribution of laptops.  Please see below:
     

    New to Landmark/Turned in at the end of the year

    Damaged/Non-working

    • Student must complete a laptop repair/request form https://forms.office.com/r/Wh7Sek41WX
    • The forms are checked bi-weekly, students are then called to turn in their laptops, in the case of a damaged, non-working device
    • The tech department picks up laptops once a week
      • Once the laptop is received from the student, it is given to the tech department for assessment.  
      • They determine whether it can be repaired in-house or if it needs to be sent out for repair.  
      • Once the tech department returns, the laptop, the laptop will be issued back to the student.
      • Unfortunately, I do not have a time frame for repairs as our techs work between two schools and repair issues are a bit backed up. 

    Lost laptops

    • Student must complete a laptop repair/request form https://forms.office.com/r/Wh7Sek41WX
    • The price of the laptop will be added to your student(s) account
    • Once an additional laptop becomes available, one will be issued to your student

    Chargers

    Stolen laptops

    • If the laptop has been stolen (from your home, vehicle, etc.), then a police report via JSO must be completed and brought to Officer Stanley (our resource officer)
      • Student must complete a laptop repair/request form https://forms.office.com/r/Wh7Sek41WX
      • Laptops that are missing on campus, are not considered stolen; they are considered lost (see procedure above)
      • Once an additional laptop becomes available, one will be issued to your student

     

    Thank you for your patience and understanding. 

    Ms. DeLoach