District Service Desk Support - Students & Parents

  • For help with student accounts and school applications: 
    • Call 904-348-5150
    • Monday – Friday: 7:00 AM - 5:30 PM
    • Saturday and Sunday: 7:30 AM - 4:30 PM

    Technical Support for Parent/Guardian Accounts, OneView, and FOCUS

Blended Learning Applications - Single Sign On

  • Students should use their DCPS username/password to log onto the following single sign-on platforms:

    For application support, please utilize the contact information listed for the specific application.

Company logo and link to program ABC Clio
800-368-6868, press 3, then press 2
Web Support TechSupport@abc-clio.com
Company logo and link to program Achieve 3000
877-235-2525 M-F 7:30AM - 10:30PM EST
Web Support
Company logo and link to program Actively Learn
855-862-5505 M-F 9:00AM - 6:00PM PST
Web Support
Company logo and link to program All in Learning
No Phone Support
Web Support
Company logo and link to program CommonLit
No Phone Support - Live Chat Available (via bottom righthand corner of website)M-F 9:00AM - 5:00PM
Web Support help@commonlit.org
Company logo and link to program Florida Science
800-323-9839 M-F 7:00AM-10:00PM CST
Web Support
Company logo and link to program Focus
877-410-6637 M-F 7:00AM - 6:00PM EST
Web Support
Company logo and link to program Gizmos SSO
• 866-882-4141, Option 2, Option 5 will take our SSO customers straight to a support phone queue attended by the TSI team. • 866-882-4141, Option 2, Option 4 continues to be answered by our General Support team.
Web Support elsso@explorelearning.com
Company logo and link to program MOS eBook
800-354-9706 M-F 8:00AM - 7:00PM EST
Web Support
Company logo and link to program My.hrw
800-323-9239 M-F 7:00AM - 10:00PM CST
Web Support
Company logo and link to program Pearson Digits
800-234-5832 M-F 8:00AM - 6:00PM EST
Web Support
Company logo and link to program Studies Weekly
1-866-311-8734 M-F 6:00AM - 5:00PM MST
Web Support
Company logo and link to program XanEdu
(888) 212-3121
Web Support

Blended Learning Applications - Teacher Provided Log-on

  • Students should log on by utilizing the username/password provided by their teachers.

    For application support, please utilize the contact information listed for the specific application.