• Self-Service Password Reset (SSPR) For Employees

    In order to provide DCPS end users with anytime/anywhere support for resetting district network passwords, the DCPS Identity Management Team has implemented Self-Service Password Reset (SSPR). The implementation of SSPR gives end users the ability to change/reset their network password anywhere they have access to the internet.  To utilize this new feature, you must register to participate using this link: https://ssprsetup.duvalschools.org.

    Review the directions for completing the registration process. 

    Once you have completed the Self-Service Password Reset registration process, you will be able to change/reset your password using the following URL: https://passwordhelp.duvalschools.org.*
    *If your password has expired, you must select Forgot Password to continue the process of resetting your password. Note: You can only change your password once within a 24-hour period.

    Please contact the Service Desk at 904-348-5200 if you have any questions or require additional support.