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We are committed to the safe transport of your child!
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About Us
Each year, 860 buses transport approximately 48,000 students on more than 3,600 daily trips. The buses travel approximately 10 million miles annually. Duval is ranked #1 in the state of Florida for the newest fleet.
How We Work
We contract with external bus companies to manage transportation services for the school district. These bus companies are Durham School Services and Student Transportation of America (STA).
Bus Routes & Stops
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Bus route and stop information for your child is available in your Focus account.Note that this information will only be available if you register your child for transportation each year.
Is your child registered, but you don't see their bus route/stop info? Call us at 904-858-6200.
Early Release Days
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On early release days, all bus routes will run approximately 1 hour and 45 minutes earlier than on full days. The Transportation Department closes at 4:30 PM.
Contact Transportation
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Our main line is (904) 858-6200
The Transportation Department is open Monday - Friday, 7:30 AM - 4:30 PM.
After-hours emergency calls are available from 6:00 AM - 7:30 AM and 4:30 PM - 6:30 PM.
When contacting us about an issue or concern, please have some basic information ready so that we may assist you:
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- School your student attends
- Route number
- Home address
- Bus stop location
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Contact Our Bus Vendors
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Families can contact the bus companies for general questions such as the location of a bus or estimated time of arrival at a bus stop.
Below is contact info for each bus company. It is organized by which area of town the bus route serves. If you are unsure of which company to contact, call the Transportation Office for assistance: 904-858-6200.
Beaches/Arlington
- Bus Contractor: Durham School Services
- Phone (main: 5:00 AM - 6:00 PM): 904-898-9616
- Phone (after hours emergencies: 6:00-7:30 AM and 4:30-6:30 PM): 267-206-5257
- Email: GSA1Trips@durhamschoolservices.com
Southside/Mandarin
- Bus Contractor: Durham School Services
- Phone (main: 5:00 AM - 6:00 PM): 904-731-4150
- Phone (after hours emergencies: 6:00-7:30 AM and 4:30-6:30 PM): 904-252-1517
- Email: DuvalFT@durhamschoolservices.com
Northside/Core City
- Bus Contractor: Student Transportation of America
- Phone (main: 5:00 AM - 6:00 PM): 904-723-4352
- Phone (after hours emergencies: 6:00-7:30 AM and 4:30-6:30 PM): 904-510-4266
- Email: JaxNorth@rideSTA.com
Westside
- Bus Contractor: Student Transportation of America
- Phone (main: 5:00 AM - 6:00 PM): 904-661-2370
- Phone (after hours emergencies: 6:00-7:30 AM and 4:30-6:30 PM): 904-903-6061
- Email: JaxWest@rideSTA.com
General Information
Unique Ridership
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There are different requirements and guidelines for different types of riders. This includes kindergarten students, magnet school students, and exceptional education (ESE) students. Click on the links below to review the information.