Contact Us

  • Our specialists are here to assist you


    We recommend reaching out to us by email or by making an appointment to meet with a specialist either in-person or virtually.

    During the summer, we open a special call center to assist families with enrollment questions.  

    • Enrollment Hotline: Support Technicians are available to answer your questions.  
      • Monday - Friday, 8:00 a.m. - 4:00 p.m. (904) 348-7777
    • Email: Send an email to School_choice@duvalschools.org.
      • Response time is within 48 hours. 
    • Make an appointment: Click here to make an appointment to meet with a specialist in-person or virtually. 
      • In-person meetings take place at the School Choice Office from 8 a.m. - 4:30 p.m. Monday - Friday.
        • Address is:

    Parent Resource Center of Duval County Public Schools

    4037 Boulevard Center Dr.
    Jacksonville, FL 32207

    • Walk-In Hours: 7:30 AM - 4:30 PM, Monday - Friday