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    Contact Us

  • Our specialists are here to assist you
    We recommend reaching out to us by email or by making an appointment to meet with a specialist either in-person or virtually.

    During the summer, we open a special call center to assist families with enrollment questions.  

    • Email: Send an email to School_choice@duvalschools.org.
      • Response time is within 48 hours. 
         
    • Make an appointment: Click here to make an appointment to meet with a specialist in-person or virtually. 
      • In-person meetings take place at the School Choice Office. Address is:
        • Parent Resource Center of Duval County Public Schools
          4037 Boulevard Center Dr.
          Jacksonville, FL 32207

    • Summer call center: Call 904-348-7777

      • Hours : 8 AM – 3:30 PM.
      • Schedule: Call center will follow the district’s summer schedule.
        • June 27 – July 1
        • July 5 – July 8 (closed Monday)
        • July 11 – July 14 (closed Friday)
        • July 18 – July 21 (closed Friday)
        • July 25 – July 28 (closed Friday)
        • Aug. 1 – Sept. 23 (Open 7:30 AM – 4:30 PM, Monday – Friday)