• Student and Teacher Working on Tablet
     
    District Service Desk Support - Students & Parents
     
    For help with student accounts and school applications:
    • Call 904-348-5150
    • Monday – Friday: 7:00 AM - 10:00 PM
    • Saturday and Sunday: 7:30 AM - 4:30 PM

    Technical Support for Parent/Guardian Accounts, OneView, and FOCUS

Blended Learning Applications - Single Sign On

  • Students should use their DCPS username/password to log onto the following single sign on platforms:
     
    For application support, please utilize the contact information listed for the specific application.
     
    Blended Learning Platform
     Click on the Icons to Log in!!
    		 Contact #  Support Site
     Achieve 3000 Achieve 3000
      877-235-2525
    M-F
    7:30AM-10:30PM
    EST 
    		   Click here for Support
     Algebra Nation Algebra Nation
    		 888-608-6284
    		   Click here for Support
     Focus  Focus
     877-410-6637
    M-F
    7:00AM - 6:00PM
    EST
      Click here for Support
     i-Ready Reading i-Ready Reading
     800-225-0248
    M-F
    7:00AM - 6:00PM
    EST
    		   Click here for support (you must be logged in to access this site).
    i-Ready Math
     axis360 axis360  Click here for support (you must be logged in to access this site).
     
     My.hrw  My.hrw

     800-323-9239
    M-F
    7:00AM - 10:00PM
    CST

    		Click here for Support
     MathXL  Math XL
    		 
    800-677-6337 
    M-F
    8:00AM - 6:00PM
    EST
    		 Click here for Support
     Khan Academy  Khan Academy
    		  No Phone Support
    		  Click here for Support
     Digits Pearson Digits
    		 
    800-234-5832
    M-F
    8:00AM - 6:00PM
    EST
    		   Click here for Support
     realize Pearson Realize
     
    800-234-5832
    M-F
    8:00AM - 6:00PM
    EST
    		   Click here for Support
     Santillana   Santillana
     
     844-715-9586
    		 Click here for Support
     Think Central  Thinkcentral  Click here for Support

Blended Learning Applications - Teacher Provided Log-on

  • Students should log on by utilizing the username/password provided by their teachers.


    For application support, please utilize the contact information listed for the specific application.
     
    Blended Learning Platform
     Click on the Icons to Log in!!
    		 Contact #  Support Site
     PENDA PENDA
     1-888-919-0404
    M-F 
    8:00AM - 6:00PM
    EST 
    		  Click here for Support
     iLit iLit
    		 1-800-234-5832
    M-F
    8:00AM - 6:00PM
    EST

    		   Click here for Support
     Edgenuity Edgenuity
    1-877-202-0338
    option 3
    M-F
    7:30AM - 9:30PM
    EST
    Saturday & Sunday
    9:00AM - 5:00PM
    EST
    		   Click here for Support
     Hero   Hero
    1-800-396-1615
    Option 6
    		   Email: support@herok12.com
     TCA TCA Prep
     1-800-233-4728

    		   Email: support@tcaprep.com