District Service Desk Support - Students & Parents

For help with student accounts and school applications:

Call 904-348-5150

Monday – Friday: 7:00 AM - 5:30 PM

Saturday and Sunday: 7:30 AM - 4:30 PM

Technical Support for Parent/Guardian Accounts, OneView, and FOCUS

Call 904-348-7628 or email: pga_support@duvalschools.org

Monday – Friday: 7:00 AM - 5:30 PM

Saturday and Sunday: 7:30 AM - 4:30 PM

Blended Learning Applications - Single Sign On

Students should use their DCPS username/password to log onto the following single sign on platforms:

For application support, please utilize the contact information listed for the specific application.

Blended Learning Platform Click on the Icons to Log in!!		Contact #	Support Site
	Achieve 3000	877-235-2525 M-F 7:30AM-10:30PM EST	Click here for Support
	Algebra Nation	888-608-6284	Click here for Support
	Focus	877-410-6637 M-F 7:00AM - 6:00PM EST	Click here for Support
	i-Ready Reading	800-225-0248 M-F 7:00AM - 6:00PM EST	Click here for support (you must be logged in to access this site).
	i-Ready Math	800-225-0248 M-F 7:00AM - 6:00PM EST
	axis360		Click here for support (you must be logged in to access this site).

All in Learning	No Phone Support	Click here for Support
CommonLit	No Phone Support - Live Chat Available (via bottom righthand corner of website) M-F 9:00AM - 5:00PM	Email for Support - help@commonlit.org
Destiny	800-323-3397	Click here for Support
Ed Your Friend in Learning	800-323-9839 M-F 7:00AM - 10:00PM CST
EVERFI
Imagine Learning	No Phone Support	Click here for Support

My.hrw	800-323-9239 M-F 7:00AM - 10:00PM CST	Click here for Support
Khan Academy	No Phone Support	Click here for Support
Pearson Digits	800-234-5832 M-F 8:00AM - 6:00PM EST	Click here for Support
Pearson iLit (SSO)	800-234-5832 M-F 8:00AM - 6PM	Click here for Support
Pearson Realize / Math XL (via EasyBridge)	800-234-5832 M-F 8:00AM - 6:00PM EST	Click here for Support
Santillana	844-715-9586	Click here for Support
Thinkcentral		Click here for Support
Walch Connect (Financial Algebra)	888-991-5755 M-F 8:00AM - 5:00PM EST	Click here for Support
iStation	1-866-883-READ (7323)	Click here for Support
Vocabulary.com	888-278-8600	Click here for Support
Teengagement PLMS	904-260-8735 877-479-6637	Call phone number for support
Discovery Education	800-323-9084	Call Phone number for support or Click Here for Support
Scholastic	800-724-2222, Option 5	Call phone number for support

Blended Learning Applications - Teacher Provided Log-on

For application support, please utilize the contact information listed for the specific application.

Blended Learning Platform Click on the Icons to Log in!!		Contact #	Support Site
	PENDA	1-888-919-0404 M-F 8:00AM - 6:00PM EST	Click here for Support
	Edgenuity	800-678-1412 M-F 8:00AM - 6:00PM EST	Click here for Support
	TCA Prep	1-800-233-4728	Email: support@tcaprep.com