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Contact Us
It's our pleasure to assist you!
Questions about your child's school experience? Use the directories below to reach out to the school's principal or the Region Superintendent.
Need to talk to someone about enrollment or transportation or technology support? That contact info is also below under "Looking for Something Specific?"
Can't find what you're looking for? Reach out to us through Talk with Team Duval.
Looking for Something Specific?
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Enrollment & School Choice
We recommend reaching out to us by email or by making an appointment to meet with a specialist either in-person or virtually.
During the summer, we open a special call center to assist families with enrollment questions.
- Email: Send an email to School_choice@duvalschools.org.
- Response time is within 48 hours.
- Response time is within 48 hours.
- Make an appointment: To meet with a specialist in-person or virtually.
- In-person meetings take place at the School Choice Office from 8 a.m. - 4:30 p.m. Monday - Friday.
- The permanent address is 4037 Boulevard Center Dr., Jacksonville, FL 32207. However, beginning Monday, Sept. 25, they will temporarily relocate to a new location while their building receives renovations.
- Temporary address beginning Monday, Sept. 25, 2023
- 4070 Blvd. Center Dr. #200
Jacksonville, FL 32207
- 4070 Blvd. Center Dr. #200
- In-person meetings take place at the School Choice Office from 8 a.m. - 4:30 p.m. Monday - Friday.
- Walk-In Hours: 7:30 AM - 4:30 PM, Monday - Friday
Website: Office of Enrollment
Phone: (904) 390-2082 - Email: Send an email to School_choice@duvalschools.org.
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Transportation
Transportation Department - (904) 858-6200
- Daily Office Hours 7:30 AM - 4:30 PM, Monday - Friday
Website: Transportation Department
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Technology Support
For help with student accounts and school applications:- Call 904-348-5200
- Monday – Friday: 7:00 AM - 5:30 PM
- Saturday and Sunday: 7:30 AM - 4:30 PM
Technical Support for Parent/Guardian Accounts, OneView, and FOCUS
- Call 904-348-7628 or email: pga_support@duvalschools.org
- Monday – Friday: 7:00 AM - 5:30 PM
- Saturday and Sunday: 7:30 AM - 4:30 PM
Website: Information Technology Support
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Exceptional Education and Student Services
The Exceptional Education and Student Services Department provides services and support for students with disabilities, gifted learners, and other eligible students. For more information, please call (904) 348-7800
EE/SS Main NumberParent ServicesESE Solution CenterPhone: (904) 348-7853 -
School Meals
Important Notice
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Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
