Questions about your child’s bus stop or route? Please contact the Transportation Call Center: (904) 381-RIDE (7433). The hotline is open from August 1–25. Staff is on hand to assist with bus information Mon. – Friday. 7 a.m. to 6:30 p.m. Additionally, bus routes and stops will also be available at the Transportation Department’s webpage beginning July 31.
Bus Routes and Times by Site (click on the site to register)
Parents who need to contact DCPS for bus stop information or bus related concerns, please call our DCPS Transportation Department at 858-6200. On school days parents can call from 6:00 AM until 6:30 PM for assistance; on early release days until 4:30 PM. The Contractor Customer Service Facilities can also be contacted to locate a bus or estimated arrival to a bus stop as follows:
- Westside - Student Transportation of America Peavy Road 661-2370
- Southside & Mandarin – Durham School Services 731-4150
- Beaches & Arlington – Student Transportation of America Lee Road 720-2177
- Northside and Core City – First Student New Berlin – 751-9828
- Northwest – First Student Commonwealth– 598-2880
On early release days all bus routes will run approximately 75 minutes earlier than on full days.
School bus transportation is provided to students who live more than 1.5 miles from the school they attend. One mile is identified as a reasonable walking distance to a bus stop for students who are eligible to ride a school bus.
Transportation for students participating in choice, special programs, and exceptional education programs is provided under specific guidelines. Secondary (middle and high) magnet routes and Alternative school routes will be "Express Routes" with stops made primarily at schools, near schools, or approved public locations. The one mile walking distance to a bus stop does not apply to students using Express routes.
DCPS Transportation Department
Exceptional Student Education Transportation Information
Monday-Friday, 7:30 a.m. - 4:30 p.m.