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Full Service Schools

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Supporting Students, Families, and Schools

Full Service Schools (FSS) is a collaborative partnership between Duval County Public Schools, United Way of Northeast Florida, Kid's Hope Alliance  and community-based organizations that brings mental health, health, social, and supportive services closer to students and families.

Full Service Schools recognizes that students are more successful when their academic, behavioral, mental health, physical health, and basic needs are supported. FSS works to reduce barriers to learning by connecting students and families with services that support their overall well-being.

What Services Are Available?

Services vary by school and community needs and may include:

  • Individual and family counseling

  • Behavioral health support

  • School-based mental health services

  • Case management and care coordination

  • Family support and parenting resources

  • Mentoring

  • Academic support and tutoring

  • Enrichment and youth development activities

  • Health and wellness services

  • Connections to community resources

  • Assistance accessing food, housing, clothing, transportation, and other basic needs

  • Connections to health care and insurance resources

Services are provided through community partners and are designed to complement the supports already available through the school.

Get Connected to Services

Is your child experiencing emotional, behavioral, social, or other challenges that may be affecting their success at school?

A Full Service School Social Worker can help connect your student and family with appropriate school-based and community resources.

How to Request Support

1. Submit a Full Service Schools referral.
Complete the School Based Mental Health Counseling Referral link.

2. Your referral will be reviewed.
The Full Service School Social Worker assigned to your child's school will conduct an assessment and determine appropriate next steps.

3. Connect with available services.
The Full Service Social Worker will work with the student and family to identify appropriate services and connect them with available school-based or community resources.

Services and availability vary by school and individual student/family needs.

Please view the FSS Detailed Contact List to identify the Full Service School Social Worker assigned to your child's school.

Confidentiality and Family Participation

Full Service Schools partners work with students and families to identify appropriate supports and services. Families will be informed about services available to their student and the steps needed to access those services. Services are not rendered without parental consent. 

Behavioral health services are provided in accordance with applicable laws, regulations, professional standards, and DCPS policies.

For Schools

Full Service Schools Social Workers collaborate with school teams to:

  • Connect students and families with behavioral health and community resources

  • Address barriers that may interfere with student success

  • Support students experiencing social, emotional, behavioral, or family challenges

  • Coordinate services with community providers

  • Assist families in accessing needed resources

  • Participate in multidisciplinary student support processes

  • Strengthen connections between schools, families, and community agencies

Our Community Partnership

Full Service Schools is made possible through collaboration between Duval County Public Schools, United Way of Northeast Florida, Kid's Hope Alliance and community-based partners.

Together, these partners work to ensure that students and families have access to the supports they need to thrive.

For questions about Full Service Schools, contact:

Duval County Public Schools
School Behavioral Health

Katrina Taylor
Director of School Behavioral Health
Duval County Public Schools
904-390-2926

For information about Full Service Schools community partnerships and services, contact United Way of Northeast Florida.