• If your student is not new: Skip this step and go to Step 2. 
  
  
• If your student is new to the district: Click on this Enroll New Student/Create a Student ID link. During the process of creating the student ID, you will have an opportunity to upload important registration documents. You can find a list of documents you'll need here.)
  
  
• If the student is not new to the district, but you do not know their I.D.: Contact the school or the School Choice Office at 904-390-2082. 

• Click on this “Create Account” link.
  • Be sure to use Google Chrome. 
  • Follow the on-screen directions to complete the account.
  • Be sure to enter your first and last name, your personal email address, and password when creating the account.
• *NOTE: Make note of the email address and password you use as it will be used again in the future. Additionally, the email and phone number you enter will be what is used to receive important automated messages from the schools and district. 

• Go to the email account you used to create your user account and open the email from FIMservice@duvalschools.org. Click on the ‘Email Validation Link.'
• Your email account must be verified within seven days using the link from the email. If you don’t see it, check your clutter or junk file in your email.
• You will need to wait 24 hours before moving to "Step 4 -  Link your account to your student."

• Log into your new Parent Account.
• Select "My Links" from the left margin.
• Select  "Add Student" from the center of the page
• Complete all fields. 
• If you are in need of your child's Student I.D. number please email school_choice@duvalschools.org with a copy of your state-issued I.D. with a request for the student number.  Please be sure to include your child's last name and date of birth.
• If you do not have a school yet, select “Applicant” for the school name.
• Note: You can add all your children at one time. Click “Add” after each child’s information is added.
• Click “Add.”

• After you submit the link, you will now have 21 days to visit your child's school to show proof of parent-child relationship.
• Be sure to take a photo ID to the school and have a staff member approve your request. 
• Within 24 hours after the school verifies your account, you will be able to log into your Parent Account and see your student(s) names linked to your account. You can also log into Focus, where you will be able to: 
  • Apply for schools
  • Apply for transportation
  • See your child’s grades
  • Contact your child’s teachers

Once you create a parent account and link it to your child, you will begin receiving automated messages from your child's school including phone calls and emails. 

These messages contain important information including attendance info as well as possible emergencies at the school. 

If you are not already receiving these messages, it could be one of several reasons:

• • The parent/guardian does not have a linked parent account – A parent needs to have a Parent Account that is linked to their child to receive these automated messages. Follow the steps above to create one. 
    
    
  • Incorrect phone number/email – The phone and/or email may be incorrect. Parents can review and update their contact information in OneView. They can log into OneView, click on “My Contact Info” and click on “Edit Info” to update their information as needed. Allow 24 hours for changes to go into effect.  
    
    
  • Miscellaneous – In some cases, the parent has done everything right. They have a parent account that is linked to their child, and their contact information is correct. In these cases, please contact us at dcpsnews@duvalschools.org so that we can troubleshoot.

The contact info in your Parent Account is very important. This is the contact info that the district and schools will use to send important mass communications including emergency and crisis information.

Below are steps to update your contact information: 

• First - Log into your Oneview.
• Second - Click on the “My Contact Info” link on the left-hand menu.
• Third - Click “Edit Info” if any of the information under “My Contact Info” needs to be updated.
  • A note about emails: The primary email listed cannot be changed. However, you can add an email address under "Secondary Email." The secondary email you choose will be used to also receive mass communications. 

**Important Note: This process is just for updating the contact info that is used to receive automated communications. To update the phone number, email, and address that the schools have on file in Focus to contact you directly, please visit the school.

Now that you have a linked Parent Account, you can access OneView and Focus! Just use the username and password you created for your Parent Account. 

Oneview:

• Direct Link: https://duvalschools.azurewebsites.net/
• Description: This is a platform that gives you access to a wide array of applications and links including Focus. Through OneView, you can also update your contact info. See the "Bonus  - Updating contact info" tab. 

Focus

• Direct Link: https://duval.focusschoolsoftware.com/
• Focus: This is an application that allows parents to multiple academic and school information for their child including attendance, schedules, and grades. You can access Focus directly by using the link above or by going through Oneview.