Updating Your Contact Information

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There are two types of parent contact information.
Both are critical. Let's take a moment to review both and understand how they are different from each other. 

1) Parent Contact info associated with your parent account in OneView

  • Why is it important?
    • This is the contact information that we use to send you important phone calls, emails, and/or texts through our mass communication system. These calls/emails/texts include information on: 
      • Emergencies such as a lockdown at the school
      • Districtwide school closure due to weather
      • Bus delays
      • Attendance notifications
      • School or district-wide events 

  • How do you update?
    • First,you need a linked parent account. Create one if you haven't already done so. Once created, you can log into your account to check and/or update your contact info. 
      1. Log into Oneview.
      2. Click on the “My Contact Info” link on the left-hand menu.
      3. Click “Edit Info” if any of the information under “Contact Info for My Account” needs to be updated.
      4. Note: The primary email listed cannot be changed. However, you can add an email address under "Secondary Email." The secondary email you choose will also be used to receive mass communications. 

2) Parent contact info associated with your child's student account in Focus. 

  • Why is it important?
    • Any official information regarding your student is based on this contact information. This includes enrollment and transportation information. Schools may also use this info to contact you directly regarding your student. 

  • How do you update?
    • This information can only be changed by your student's school. To change this information, please contact your student's school.