A logo with blue and white colors featuring text "DISTRICT CONTACTS" and icons like a family, a wheelchair, and contact symbols.

Who Parents/Guardians/Families Should Contact First

Most questions can be quickly addressed by the staff at your child's school

Simple illustration of a school building with a flag on top, a clock, a blue door, and multiple windows.

Step 1

Start by contacting your child's:

  • Teacher(s)

  • School counselor

  • ESE case manager or ESE contact

  • Therapist

  • ESE Lead / FRVE / Site Coach

An illustration of a woman and a man in business attire standing next to each other. Both wear name tags.

Step 2

You can also reach out to the Assistant Principal or Principal for assistance.

Six user icons, in purple, orange, green, blue, yellow, and orange, are arranged in a circular pattern on a white background.

Step 3

If further support is needed and you have questions or concerns that your child's school has not been able to address, please contact the EE/SS Supervisor designated for your child's school and program. Supervisor contact information can be found by clicking the EE/SS District Support Teams Contacts button to the right.

A hand-drawn organizational chart with a central purple box connected to three colored boxes by lines.

Step 4

If additional support is needed, please reach out to the ESE Director, then the ESE Executive Director.

An icon shows a man in a suit with three houses and a school above him.

Step 5

For unresolved concerns, reach out to the district Region Superintendent.

Logo featuring text "Questions & Support" with a question mark, headset, and sunburst. Background is white.

We are here to support you every step of the way. Partnering together while following the communication process helps us best support and serve your child.

We encourage families to start at the school level, where staff know your child best and can often provide immediate support.

Remember, no matter where you are in the process, your ESE Parent Liaison is available to help!

A blue rectangle with a yellow circle and white arrow. Text reads "Click Here for EE/SS District Support Team Contacts".

Advertisement banner with a school bus icon. Text reads "Parent/Guardian Link: Click Here" with an arrow pointing right.

A button with a checklist and text. Text reads "Click Here to Access the ESE Parent Survey".

A white banner displays "DISTRICT CONTACTS" in green font, featuring two icons: an envelope and a person.

Click on the name to email

Admissions & Placement

Mia Espinoza, Supervisor
(904) 348-7760

ESE Solution Center 

esesolutioncenter@duvalschools.org 
(904) 348-7853  

Focus SSS Software Support 

Julie Overstreet, Specialist
(904) 348-7834  

Hospital/Homebound

(904) 348-5191

Medicaid

Arndrea Sapp, Coordinator 
(904) 348-5165  

Policy & Compliance

Sherry A. Kaufman, Specialist
(904) 348-7800

Referral/ Evaluation/ Eligibility

Jamie King, Supervisor of Psychological Services
(904) 858-6152

Southeast Elementary Region Support

Natalie Wright, Supervisor
(904) 858-6135

Related Services & Audiology

Catherine Cotter, Supervisor 
(904) 348-7237

  • Assistive Technology: (904) 348-7835

  • Audiology: (904) 348-7809

  • OT/PT (904) 348-7835

  • Deaf/Hard of Hearing: (904) 348-7237

Section 504

Jamie King, Supervisor
(904) 858-6152

EE/SS Administration Supervisor

Emily Bradford, Supervisor
(904) 348-7200

Transition Services

Ellisa Hayes, Specialist
(904) 348-5205

Amy Coulson, Program Representative
(904) 348-5193

EE/SS Fiscal Management

Angela Manuel, Supervisor 
(904) 348-5319

Florida Diagnostic & Learning Resources System (FDLRS)

Heinrich Schmitges, Supervisor 

Child Find, Technology, Human Resources Development (HRD) 

Parent Services, (904) 346-4601 option 4
  

Gifted Programs

Catherine Wiegert, Specialist
(904) 348-7849   

Referral/Evaluation/Eligibility Services
(904) 348-7800

Parentally Placed Private School Services

Rhonda Giffin, Child Find/Speech Services
Phone (904) 348-5128 

Elizabeth Bass, Specialist/Academic Supports
(904) 348-7754

PPPSS@duvalschools.org
(904) 348-7889  

DCPS PPPSS Link

Preschool Disabilities

Tara Renbeck, Supervisor
(904) 348-7812

Northwest Elementary Region Support

Andrea Boyd, Supervisor
(904) 924-3456

Secondary Support Team

Allie Johnston, Supervisor
(904) 858-6353

School Health Services 

TBD Supervisor
(904) 348-5317

Self-Contained/Low Incidence Support

Marcy Dunavant, Supervisor 
(904) 348-5704

  • ESE Support-Alternative Education

  • ESE Support-Overage Academy

  • ASL (Sign Language) Interpreting: (904) 348-7824

  • Vision: (904) 348-5210

  • Speech/Language (904) 348-5151