Duval County Public Schools - Every Student. Every Day.

The Exceptional Education and Student Services Department is committed to supporting students with diverse learning needs, their families, and schools in providing access to a high-quality education. The Exceptional Education and Student Services Department provides services and supports for students with disabilities, gifted learners and other eligible students. For more information, please call (904) 348-7800. 

Parent/Guardian Link: Click Here To Submit A Change In Transportation For ESE Student

The ESE Solution Center offers parents, employees, and the community an open and safe line of communication to report any concerns related to Exceptional Education & Student Services about individual school classrooms, staff, instruction, and support. Both a phone line and email address are available for communicating with the district. Duval County Public Schools is committed to delivering outstanding customer service, accountability and transparency, and ensuring our schools are compliant with federal and state regulations. Callers may remain anonymous or provide contact information. To submit comments, please call (904) 348-7800 or Email ESE Solution Center.

Each year, the Florida Department of Education invites parents of students with an Individualized Education Plan (IEP) to complete a survey. This survey helps evaluate how effectively schools are partnering with families and support meaningful parent involvement in their child’s education.

We encourage all parents, guardians, and adult age students to participate and share their feedback. The ESE Parent Survey is available in 10 languages and can be completed electronically or in paper format, based on your preference.

Click Here to Access the ESE Parent Survey

The survey is open to all parents and/or guardians of students receiving Exceptional Student Education (ESE) services from preschool through grade 12, as well as students with disabilities who are 18 years of age or older. It is not intended for parents of students receiving only gifted services through an educational plan. The survey features straight forward questions and takes two to five minutes to complete.

Parent Services for Exceptional Education and Student Services, is a source of information on resources and training activities for parents of students with disabilities. Parents are very important team members in the exceptional education process. The goal is to provide networking opportunities and encourage parent involvement in educational activities, ultimately enhancing a student’s progress and success in education.

EE/SS Main Number (904) 348-7800

ESE Solution Center: Email ESE Solution Center

Become a member of the Exceptional Student Education Advisory Committee or simply join us for the meetings.