Duval County Public Schools - Every Student. Every Day.

The Exceptional Education and Student Services Department is committed to supporting students with diverse learning needs, their families, and schools in providing access to a high-quality education. The Exceptional Education and Student Services Department provides services and supports for students with disabilities, gifted learners and other eligible students. For more information, please call (904) 348-7800. 

The ESE Solution Center offers parents, employees, and the community an open and safe line of communication to report any concerns related to Exceptional Education & Student Services about individual school classrooms, staff, instruction, and support. Both a phone line and email address are available for communicating with the district. Duval County Public Schools is committed to delivering outstanding customer service, accountability and transparency, and ensuring our schools are compliant with federal and state regulations. Callers may remain anonymous or provide contact information. To submit comments, please call (904) 348-7800 or Email ESE Solution Center.

The Bureau of Exceptional Education and Student Services (BEESS) is seeking feedback from parents of students with disabilities in our state. Please complete this brief survey and provide valuable input. Thank you for your time. 

The survey can be completed on the web or mobile phone by visiting by clicking on one of the following links below:

electronic ESE Parent Survey

paper-based ESE Parent Survey

The survey is open to all parents of children with an individual educational plan (IEP) receiving ESE services from preschool through grade 12. It is not intended for parents of students receiving only gifted services through an educational plan. Students with disabilities aged 18 or older may complete this survey. The survey features straightforward questions and takes less time to complete, making it easier for parents to participate. District- and school-level results will be available at the close of the survey window in June 2025. The survey can be completed online at 2025 ESE Parent Survey

Parent Services for Exceptional Education and Student Services, is a source of information on resources and training activities for parents of students with disabilities. Parents are very important team members in the exceptional education process. The goal is to provide networking opportunities and encourage parent involvement in educational activities, ultimately enhancing a student’s progress and success in education.

EE/SS Main Number (904) 348-7800

ESE Solution Center: Email ESE Solution Center

Become a member of the Exceptional Student Education Advisory Committee or simply join us for the meetings.